A Service Design journey from traditional bureaucracy to agile business

By using a service design approach, it is possible to create superior customer…


Hellon becomes most awarded service design agency by SDN after third win for high level impact in the retail sector

In October 2018, Hellon received the “Best in Commercial Category” award at the…


Hellon teaches their AI to understand spoken Finnish

Hellon has secured a funding of almost half a million euro to teach their…


Which investments to prioritise? AINO helps in making better investment decisions

  We have published few posts about Hellon’s AI solution AINO, which aims…


AINO helps managing the customer experience

  In our previous post, we introduced AINO, Hellon’s newly launched…


Hellon Proudly Presents: AINO

  There has been a lot of talk around artificial intelligence and new,…


Academic papers

Kirsikka Vaajakallio, Anna Pyyluoma, Zeynep Falay von Fittner and Tuuli…


Hellon helped to define the next government’s agenda in Finland utilizing service design approach

In the recent years, Hellon has had the opportunity to apply service design…