Service Design Insights from DOERS 2019

On April 25th over 480 service design professionals and enthusiasts – both from…


Committing your organisation to a strategic use of service design

Are you looking to incorporate service design methodologies to improve customer…


Which investments to prioritise? AINO helps in making better investment decisions

  We have published few posts about Hellon’s AI solution AINO, which aims…


AINO helps managing the customer experience

  In our previous post, we introduced AINO, Hellon’s newly launched…


Hellon Proudly Presents: AINO

  There has been a lot of talk around artificial intelligence and new,…


Academic papers

Kirsikka Vaajakallio, Anna Pyyluoma, Zeynep Falay von Fittner and Tuuli…


Hellon helped to define the next government’s agenda in Finland utilizing service design approach

In the recent years, Hellon has had the opportunity to apply service design…


Back to the Human

My best friend wrote this in my high school yearbook: “I’ve lived through some…